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General / Refund and Cancellation
I have been refused visa/ I have cancelled my visit and want to cancel my
Answer:
You can put in a service request using the link given below requesting for cancellation of the policy citing reasons ...
General
I have placed an order for
insurance
on your site. While going to the payment
Answer:
No, your order is saved and you can retreive it. You can either access it from the order confirmation mail ...
General / Policy Delivery
I want to take an
insurance
policy from your website and want to know how
Answer:
The policy will be emailed to you and also delivered through courier or speed post depending upon your location. ...
General / Grievances and Complaints
What
should I do if my insurer is not listening to my complaints regarding my
Answer:
The
Insurance
regulator , IRDA has developed Integrated Grievance Management System(IGMS) which facilitates online registration of policyholders’ complaints and helps ...
Travel Insurance / General
I have purchased a family travel
insurance
policy for sum insured US$50000. Does this mean
Answer:
The coverage is for all of you together and not per person. This means that in any case, the total ...
Travel Insurance / General
My overseas stay has been extended by 3 days. Is it covered under the 'automatic
Answer:
No, you will have to extend your policy for the required number of days by paying extra
pre
mium for the ...
Marine Insurance
What
are the various types of coverages available in marine
insurance
?
Answer:
The following type of covers are available as per the International norms and generalised worldwide for import/export of goods. All Risk Cover – ...
Marine Insurance
Is War risk covered under the Marine policy?
Answer:
Yes ,generally the War Risk is covered under Marine Policy but the
insurance
company charges specificied rate as per norms, to cover ...
Marine Insurance
What
is the minimum deductible in India under marine cargo policy?
Answer:
A minimum of 0.5% of Invoice/ Consignment Value or Rs.5000 whichever is more is the standard deductible in India. The higher excess ...
Car Insurance / General
What
will be Personal Accident claim status in case person has more than one
Answer:
The entitlement of the insured under Compulsory owner Driver Personal Accident cover arises whilst Driving the insured vehicle including mounting ...
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