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• Travel Insurance / Benefits and Coverages
  When does the travel insurance cover begin?
  Answer: The travel insurance cover commences on the date specified in the Policy Schedule or the time you board the conveyance ...
• Travel Insurance / Claim Process
  What if in an emergency I don't have time to call up?
  Answer:  TPA should be contacted by any person within 48 hours and given the details about the insured. ...
• Travel Insurance / Claim Process
  Can I continue my treatment of the disease which happened during my travel abroad, in
  Answer: If the Third Party Administrator (TPA) advises that the continued treatment in the republic of India is appropriate, then the ...
• Travel Insurance / Claim Process
  If I am evacuated on grounds of medical reason, can I continue my treatment in
  Answer: If recommended by the claims administrator and subject to the medical sum assured remaining, you can be indemnified in respect of the medical ...
• Health Insurance / Benefits and Coverages
  What is covered under Hospitalization Benefit?
  Answer: 1 Expenses on Hospitalization for a minimum period of 24 hours. 2 In case of treatments like Dialysis, Chemotherapy, Lithotripsy, ...
• Health Insurance / Benefits and Coverages
  Can I cancel my policy and if yes will I get my premium back?
  Answer: Yes, the insured can cancel the policy at any time. In such a case, the company shall allow a refund ...
• Health Insurance / Claim Process
  What is the procedure to get Reimbursement in case of emergency hospitalization?
  Answer: 1 Take admission into the hospital. 2 As soon as possible, inform TPA about the hospitalization 3 At the time ...
• Health Insurance / Claim Process
  What is the procedure to get Reimbursement in case of planned hospitalization?
  Answer: 1 Inform TPA about the planned hospitalization. 2 Get admitted into the hospital as planned. 3 At the time of ...
• Health Insurance / Claim Process
  How does one get Reimbursements in case of treatment in non- network hospitals?
  Answer: In case of treatment in a non-network hospital, TPA will reimburse you the amount of bills subject to the conditions ...
• Health Insurance / Claim Process
  What is the information one needs to furnish while intimating a claim?
  Answer: The following information needs to be furnished while intimating a claim: 1 Name of Insured person who is sick or ...

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