The document you are required to submit us as proof of your no claims discount is a renewal notice from your previous insurer. If this does not state your no claims discount (NCD) entitlement or is not available to you simply call your previous insurer and request confirmation of your NCD that you can then forward on to us or alternatively provide us previous policy copy and declaration that you have entitlement for claimed no claims discount.If you are not eligible for no claim bonus and wrongly claim this on your policy then the contract of insurance is void ab-initio and insurance company reserves the right to reject your claim.