Questions in Claim Process

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• How are the “Customary and Reasonable” charges determined for specific expenses that might be incurred here in USA? Do you have a list of the customary and reasonable charges that would apply here for common types of treatment?

   "Reasonable & Customary charges" means the charges for services or supplies, which are the standard charges for the specific provider
  3032 views
• What is the meaning of "All plans are cashless, if the claim amount is more than $500”?

  This means that if the claim for medical expenses is up to US$ 500(like for OPD), you have to pay
  2769 views
• What are the documents required for processing the refund in case of early return?

  In general, the documents required would be: -Copy of all pages of passport - Ticket and boarding pass.
  1306 views
• In case during our stay we have to go to dentist or general physician for any viral fever/stomach pain etc, how to go about it? These ailments can happen to anybody at anytime and anywhere.

  Your travel insurance plan covers outpatient care and dental care as well (subject to terms and conditions of the policy). For sum
  2877 views
• Is OPD consultation covered in overseas health insurance? If yes, what will be the steps required?

  Yes. You can get the expenses reimbursed on submitting the requisite documents and claim form on your return to India.
  9237 views
• Is travel health insurance cashless or on a reimbursement basis?

  If the claim amount for medical expenses is less than US$500, the amount will be reimbursed in India, after submitting all the
  8588 views
• My mother is hurt during transit,will medical expenses incurred to treat her are covered?

  Accident means a sudden, unforeseen, uncontrollable and unexpected physical event to theInsured Person caused by external, violent and visible means
  15221 views
• How and where can I register a claim? What are the documents required?

  Overseas Hospitalisation Claim, if payable as per policy terms and conditions, is cashless worldwide. You have to register a claim at
  37005 views
• Which doctors/hospitals can I visit?

   You can go to the hospital of your choice and third party administrator (TPA) of your insurer will arrange for
  7982 views
• If I am evacuated on grounds of medical reason, can I continue my treatment in India?

  If recommended by the claims administrator and subject to the medical sum assured remaining, you can be indemnified in respect of the medical
  11049 views

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Travel Insurance