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• Why do I need Travel Insurance?
  One usually travels abroad for various reasons- a pleasure trip, a business trip, a study trip etc. You do not want anything to ruin your ...
• When does the travel insurance cover begin?
  The travel insurance cover commences on the date specified in the Policy Schedule or the time you board the conveyance to leave for onward overseas ...
• What are the Medical tests required?
  Normally the insurance companies require three tests: E.C.G., Urine and Blood Sugar test but the required tests may vary from insurance company to insurance company depending ...
• What is the procedure for cancellation of the travel policy? Are there any cancellation charges?
  In general: Before Departure:    Can be done on request of the insured via mail   After Departure:      Can be done on request of the insured via mail but ...
• What is the procedure for issuance of a duplicate policy?
  You can put in a service request using the link given below: http://www.insurancepandit.com/support/service_request.php   ...
• What happens if my baggage is delayed for more than one day but not lost? Will I get some compensation?
  Most insurance companies cover baggage delay if the baggage is delayed for more than 12 hours. Compensation is given for emergency items purchased like medicines, ...
• What are pre-existing conditions?
  Any condition, ailment or injury or related condition(s) for which insured person had signs or symptoms, and/or were diagnosed, and/or received medical advice/ treatment, within ...
• What is the point of buying overseas medical insurance if it does not cover pre-existing medical conditions? These are the ones we need to get covered. Probability of other illnesses is very low anyway.
  Even though the insurance will not cover pre-existing conditions, it will cover other conditions that were not pre-existing or unrelated to pre-existing conditions. The basic ...
• What is a TPA?
   TPA stands for Third Party Administrator. The most essential service they provide is cashless medical services. They also provide the necessary information to deal with ...
• Would I be reimbursed for the medical expenses incurred abroad, if I go specifically for the purpose of seeking medical treatment?
  Travel health insurance covers you only for accidents or sickness which happen unexpectedly and unintentionally while you are traveling abroad. This policy does not cover planned ...
• What if in an emergency I don't have time to call up?
   TPA should be contacted by any person within 48 hours and given the details about the insured. ...
• Which doctors/hospitals can I visit?
   You can go to the hospital of your choice and third party administrator (TPA) of your insurer will arrange for the cashless facility for you ...
• Who can take travel insurance?
  Any person going abroad can take overseas travel insurance – a tourist, a businessman or a corporate executive,student, a person visiting his family members.  http://www.insurancepandit.com/travel/travel_insurance.php ...
• What are the things to look for while choosing student travel insurance plan?
  While choosing the right travel insurance plan, students should keep some important things in mind. Is this particular student travel insurance plan acceptable to your university? Does ...
• What is Health Insurance/Mediclaim?
  Health Insurance/Mediclaim is protection against medical costs. A health insurance policy is a contract between an insurer and an individual /group in which the insurer ...
• Why do I need Health Insurance?
  Healthcare is expensive. Technological advances, new procedures and more effective medicines have driven up the cost of healthcare. This increase has to be borne by ...
• What are the salient features of this policy?
  Though the features may vary from insurer to insurer, some basic features are: 1 Reimbursement for Hospitalization due to illness/disease/ surgery.2 Reimbursement for Domiciliary Hospitalization ...
• What is covered under Hospitalization Benefit?
  1 Expenses on Hospitalization for a minimum period of 24 hours. 2 In case of treatments like Dialysis, Chemotherapy, Lithotripsy, Radiotherapy, Eye surgery, Dental Surgery, ...
• What are the circumstances under which the condition of minimum 24 hrs hospitalization does not apply?
  This condition will not apply in the following cases: 1 the treatment is such that it necessitates hospitalization and the procedure involves specialized infrastructural facilities ...
• What are the expenses covered under Hospitalisation Expenses?
  Hospitalization expenses incurred as an in-patient in a Hospital include: 1. Room, Boarding Expenses as provided by the Hospital/Nursing Home. 2. Nursing Expense. 3. Fees ...
• What is Domiciliary Hospitalization?
  Domiciliary Hospitalization means medical treatment for a period exceeding three days for such illness/disease/injury which in the normal course would require care and treatment at ...
• What is meant by Pre and Post hospitalization?
  Relevant medical expenses incurred before and after hospitalisation for a specified number of days or upto a specified amount . Relevant medical expenses means expenses related ...
• What are Pre-Existing Diseases?
  Any condition, ailment or injury or related condition(s) for which insured person had signs or symptoms and/or was diagnosed and/or received medical advice/treatment within 48 ...
• What is meant by Donor Expenses?
  All hospitalization expenses incurred by the donor for donating an organ (excluding the cost of the organ) to the insured during the course of an ...
• What is Cumulative Bonus?
  An increase in the Sum insured by a specified percentage for every claim free year, subject to a certain maximum. An important point to be ...
• What are first year/ second year exclusions?
  During the period of insurance cover, the expenses on treatment of certain diseases such as cataract, hernia, piles, sinusitis, benign Prosthetic Hypertrophy, Hysterectomy for Menorrhegia ...
• What is a TPA?
  Third Party Administration (TPA) is a service given to a Mediclaim policyholder by providing cashless facility for all hospitalizations that come under the scope of ...
• What are the facilities offered by a TPA?
  1 A 24 X 7 assistance to all policy holders through toll free number of the TPA 2 Online assistance during hospitalization and filing of ...
• What do you mean by Network /Non-network Hospitalization?
  A Hospital, which has an agreement with aTPA for providing Cashless treatment, is referred to as a 'Network Hospital'. Cashless facility is provided ONLY at ...
• What is Cashless access/Cashless Facility?
  This means you can walk into any of the network hospitals across the country and get treated without having to pay for your bills first ...
• What documents should one obtain before discharge from the hospital in case of cash less facility availed?
  All bills in original and a discharge certificate are to be left with the hospital providing cashless treatment. The patient has to countersign all bills ...
• What documents are needed for processing claims if the treatment has been done in a non-network hospital or in a network hospital where cash less facility was not granted / availed?
  Following documents are required for processing the claims on reimbursement basis:1. Claim Form properly filled and signed by the claimant2. Discharge Certificate from the hospital ...
• When will my claim be reimbursed?
  The claim will be reimbursed by TPA/company after receipt of complete documentation from the client. ...
• What is the benefit of carrying a health card?
  The benefit of carrying the Health Card is that you and your family members get access to the cash less facility from the TPA’s network ...
• Will the medical costs be reimbursed from day one of the cover?
  Kindly check the plan benefits and policy wordings. http://www.insurancepandit.com/health/health_insurance.php ...
• Will I get the entire amount of the claimed expenses?
  The entire amount of the claim is payable, if it is within the Sum Insured and is related with the in-house treatment as per policy ...
• What is the procedure to get Reimbursement in case of emergency hospitalization?
  1 Take admission into the hospital. 2 As soon as possible, inform TPA about the hospitalization 3 At the time of discharge, settle the hospital ...
• What is the procedure to get Reimbursement in case of planned hospitalization?
  1 Inform TPA about the planned hospitalization. 2 Get admitted into the hospital as planned. 3 At the time of discharge, settle the hospital bills ...
• What are the situations under which one may be denied cashless hospitalization?
  1 If there is any doubt in the coverage of treatment of present ailment under the Policy2 If the information sent to TPA is insufficient ...
• What is the information one needs to furnish while intimating a claim?
  The following information needs to be furnished while intimating a claim: 1 Name of Insured person who is sick or injured2 Nature of Sickness/Accident3 Contact ...
• What if I don’t remember my Card Number and Policy Number and I am in an emergency situation?
  In case you are in an emergency situation, TPA can search your details based on the following: Name, Address, Date of Birth Insurer Underwriting Office ...
• What are the things to look for while choosing a travel insurance plan?
  Given below are some factors you may consider while selecting an appropriate travel insurance plan. 1. Purpose of visit : Choose a plan according to your ...
• What are the risks covered by the Comprehensive policy?
  Comprehensive insurance policy covers your vehicle against following risks: Natural calamities Man-made calamities Personal accident Third party legal liability Any permanent injury /death of a person Any damage caused to property ...
• What are the risks covered by the Third Party policy?
  Third party policy covers the following risks: death or injury to a third party damage to third party property. Liability in the case of death or injury ...
• What Documents I need to Renew my Policy?
  Copy of Previous Policy Registration Certificate (RC book) http://www.insurancepandit.com/auto/auto_insurance.php ...
• What if my car has an additional CNG/LPG kit?
   An additional CNG/LPG kit fitted in a vehicle needs to be insured seperately. It needs to be declared at the time of proposal. ...
• What's IDV and how is it determined?
  IDV is Insured's Declared Value and is estimated on the basis of the manufacturer's listed selling price of the model and Variant of the vehicle ...
• What if my current policy is already expired?
  You can still renew your policy after your vehicle inspection is complete. Insurance companies may apply additional loading on premium if policy has expired  45 days ...
• What is voluntary deductible option?
  Voluntary deductible is the minimum amount that you declare to bear at the time of claim. When you opt for a higher deductible, you are ...
• What is No Claim Bonus (NCB)?
  If no claim is made during the policy period, No Claim Bonus (NCB) on OD premium is offered on renewals by insurance Companies. This reduces ...
• What to do if a vehicle meets with an accident outside the area / city / state from where policy is issued?
  If you know the toll free number of the Insurance Company intimate the occurrence of the accident to the insurance company and act on the ...
• What is cash less facility and what is the benefit of cash less facility?
  Cashless facility means settlement of claims on cashless basis where the insured has to pay only deprecation amount of the total amount of claim passed ...
• What is the procedure for change of address for medical insurance?
  You can change the address by giving a request letter to the insurance company on plain paper and the insurance company will pass the endorsement ...
• Who can be covered in a personal accident policy?
  Any person who is a Resident of India, between the age of 18 years and 70 years can propose for this insurance.This Insurance is also ...
• What is covered in a PA Policy?
  Depending on the plan chosen, all or some of the benefits given below are covered:  Death Benefit: In the unfortunate event of fatal accident, the Sum ...
• What does the family/next of kin need to do in the event of claim?
  In the event of claim, your family/next of kin needs to intimate the company in writing, or over the phone at the customer care number of ...
• What is No Claims Discount (NCD) or No Claims Bonus?
  They are same.This is the term used to describe the discount insurance companies give policyholder when they have not made any claim.This is usually expressed ...
• What document would I have to submit as proof of no claims discount?
  The document you are required to submit us as proof of your no claims discount is a renewal notice from your previous insurer. If this ...
• What are the things to look for while choosing a health insurance plan?
  Health insurance is a long term plan as you may need it in the long run and should be taken after considering many factors like: 1.Max renewal ...
• What is Personal Accident Insurance?
  Personal Accident Insurance provides cover, in the event of the person sustaining bodily injuries resulting solely and directly from an accident caused by EXTERNAL, VIOLENT ...
• What types of events are covered under Personal Accident Insurance?
  An accident may include events like: • Rail / Road / Air Accident.• Injury due to any collision/fall.• Injury due to Bursting of gas cylinder.• Snake-bite, ...
• What is the basis of arriving at the sum insured?
    Sum insured is based on various factors namely :(1) income from gainful employment, (2) type of occupation, (3) age as on date of proposal, ...
• What is permanent total/partial and temporary disablement?
  (i)       When an insured person sustains accidental injuries resulting in loss of limb and is certified by a medical specialist that the injury is of ...
• What does the insured/next of the kin of insured have to do in the event of accident?
    IN THE EVENT OF ACCIDENTAL INJURIES• Immediate written notice should be given to the Insurance Company with all particulars.• Claim from duly completed along ...
• What is the procedure for Transfer of Insurance?
  For Transfer of Insurance from one owner to another you need to submit the below mentioned documents.   Transfer of Policy (Sale of Vehicle) New RC copy /form 29-30 Old ...
• Why there is no hypothecation on Health and Personal Accident policies.
  hypothecation is generally allowed on assets and security. Insurance is not your right and it's reimbursement of expenses which you have incurred and hence you can't ...
• What is trip cancellation and interruption benefit and what is covered in it?
  Trip Cancellation Benefits: This benefit pays up to the Sum Insured as specified in the policy Schedule for tripsthat are canceled before the scheduled departure ...
• When we buy a health insurance policy from your website, will we get a cashless card? How can I know which network hospitals are covered under my policy?
  Depending on the plan you have chosen, you will get a cashless card from the respective TPA/ insurance company. To know the network hospitals, you ...
• What should I do if my insurer is not listening to my complaints regarding my policy, claim , endorsements etc?
  The Insurance regulator , IRDA has developed Integrated Grievance Management System(IGMS) which facilitates online registration of policyholders’ complaints and helps track their ...
• What happens to my car insurance when I sell my car?
  In this case there are two options. 1. The buyer can get the policy transferred in his name by applying to the insurance company in which ...
• What is meant by health insurance portability?
  Health insurance portability has been launched in India on 1st October, 2011. Portability means transfer of the credit gained by the insured for pre-existing conditions and ...
• What is the status of Car Insurance in case of death of Registered Owner during the validity of policy period?
  In case of the Death of Registered Owner the policy is transferred in the name of Spouse for the unexpired period of the policy by ...
• What does Transit Insurance Policy Cover?
  Transit insurance policy covers the risk involved in movement of goods against physical loss or damage of the insured’s goods in transit from one location to another ...
• What are the various types of coverages available in marine insurance?
  The following type of covers are available as per the International norms and generalised  worldwide for import/export of goods. All Risk Cover – known as ICC(A) Wider Risk Cover – ...
• What is covered under Wider Risk Cover?
  Wider Risk covers physical loss/ damage due to:Theft, Pilferage, Non Delivery, Fresh water/ Rain Water Damage, Hook Damage, Oil and Mud Damage , Heating and sweating Damage, ...
• What is an Open Policy ?
  When the insured has frequent and large number of despatches for incoming and outgoing of materials, it becomes difficult to go for individual despatch cover. Hence all ...
• What is Open Marine Cargo Cover?
  Open cover is provided to insured having substantial international trade import / export. The terms and conditions of the cover are finalised, the insured pays premium in advance ...
• What is the deductible/excess in the policy?
  It is the amount or percentage of the claim as specified in your policy that has to borne by the insured for each claim made under the policy. ...
• What does the term CIF + 10% valuation represents in marine cargo policy?
  This represents 110% of the Cost of Goods, Insurance and Freight Charges (CIF) which is paid by the Insurance Company on settlement of claim as per ...
• What is the minimum deductible in India under marine cargo policy?
  A minimum of 0.5% of Invoice/ Consignment Value or Rs.5000 whichever is more is the standard deductible in India. The higher excess deductible options are available upon ...
• Will the carrier pay transit losses for goods they carry?
  Carriers are not obligated to pay for the losses that occur beyond their control though they entrust in safe delivery of cargo. They will   / may charge additional ...
• Why should one take Transit Insurance for Imports/ Exports even though the goods are least prone to getting damaged and there is no chance of shortage?
  Wherever the movement of goods is out of home country  through a ship, a plane or any other carrier an unfortunate catastrophic event can result in total ...
• What will be Personal Accident claim status in case person has more than one vehicle in his name and has taken coverage for owner driver in all the policies?
  The entitlement of the insured under Compulsory owner Driver Personal Accident cover arises whilst Driving the insured vehicle including mounting into/dismounting from or travelling in ...
• What is Workmen Compensation or Employer Liability Insurance?
  The Act provides the payment of compensation by the Employer to the employees or their dependents in the event of fatal accident, injury caused to them arising ...
• What is a compensable injury?
  This is an accidental injury/Death that arises out of and in the course and scope of employment for which compensation is payable under the Indian Compensation Act. ...
• What is not payable/ excluded by Workmen Compensation Insurance?
  The following conditions are not covered under the policy. Any injury by accident or disease directly attributable to war and nuclear ...
• Who is responsible for providing the benefits under the Workman Compensation Act?
  The employer is, by law, 100% responsible for providing benefits in accordance with the provision of the Act within 30 days from the date when it fell ...
• What is the status of a Family floater health insurance policy in case of death of any member?
  The Insurance is a contract for 1 year between the insured persons and the insurance company. So, in case of death of any member the ...
• What is liability insurance?
  Any type of insurance policy that protects an individual or business from the risk that they may  be sued and held legally liable for something such as malpractice, injury ...
• What is public liability insurance?
  Public liability insurance indemnifies the insured for his legal liability to pay compensation including claimant’s cost and fees, in respect of death/injury to third ...
• Which is the best travel insurance in India?
  There are many travel insurance options available on our website from leading Indian insurers. The best travel insurance is the one which meets your requirement. Given ...
• Which is the best health insurance in India?
  There are various plans available and you should select the one most suited to your requirements. Health insurance is a long term plan as you may ...
• What is the difference between Life Insurance and Personal Accident Insurance?
  As Life Insurance pays benefits due to death, it is generally the better choice for protecting loved ones against the loss of income that might occur if ...
• Which are the Indian insurers whose overseas travel policies shall be considered valid for the Schengen countries visa procedure?
  There are 18 Indian insurers whose Overseas Travel policies are considered valid for the Schengen countries visa procedure.  APPROVED LIST OF INDIAN TRAVEL INSURANCE COMPANIES OF THE ...
• Why is Schengen Visa sum insured given in $ and not in Euro?
  Certain insurance companies have specific insurance plans valid only for Schengen areas and have the coverage in Euros. But most of the plans valid for the Schengen ...
• We need to buy 10 travel insurance policies, but offline. Can someone come to the office and help us with the purchase?
  You can give us a call at 8010228899 and our customer care executive will be happy to assist you. It is an easy online process and a ...
• What are the documents required for processing the refund in case of early return?
  In general, the documents required would be: -Copy of all pages of passport - Ticket and boarding pass. ...
• What comes under life threatening conditions?
  Any medical emergency that may threaten the life of the insured would be considered a life threatening condition. Life Threatening Medical Condition means a medical condition suffered by ...
• What are the extra charges for including baggage in the travel insurance?
  Loss and delay of Baggage is included in almost all of the travel insurance plans up to the specified limits. Please click on the Check your quote,compare ...
• What is the meaning of "All plans are cashless, if the claim amount is more than $500”?
  This means that if the claim for medical expenses is up to US$ 500(like for OPD), you have to pay first and on submission of ...
• Who is the “Medical Advisor” who has to approve all medical expenses before coverage is approved for each event?
  That would be the TPA (third Party Administrator) for the insurer. The contact details of the TPA would be printed on the policy document. In case ...